Refund & Ineligibility Policy
1. Payment verification
Pay by UPI or bank transfer and submit your UTR/reference. Submission is not proof of receipt. An administrator must match the amount and reference against the receiving account before activating a placement.
2. Placement unavailable after receipt
If the board closes, is frozen, or the current minimum increases before verification, the payment can be verified without activating a placement. The full recorded payment becomes a manual refund obligation. A database status update does not send money.
3. Manual refunds
The operator must return the money from the receiving account. Refunds remain requested until an administrator confirms the outgoing transfer with its bank reference. Check your own account to confirm receipt. Contact the support details on your payment page with your original UTR and payment reference.
4. Active placements
Rank is determined by verified bid amounts and may fall when another advertiser bids more. Visibility lasts only until the board end time or displacement from the visible ranks. Fees for visibility already delivered are subject to review; there is no promise of traffic, customers or revenue.
5. Timing
Manual refunds require review and an actual outgoing bank transfer. Processing time depends on operator action and banking systems; this platform does not guarantee instant refunds.